Spaces Zuidas I — Coworking in Amsterdam's Financial Core

I agree with Atsushi and Wellington — I should have read the reviews more carefully before signing. 1. Starting the contract is easy and smooth, but ending it is not. You have to log in and terminate the contract yourself, yet there was no guidance on how or where to do this. Without knowing the exact steps, it’s very confusing, especially the member platform has tricky wordings as written below. 2. The workspace is extremely cold. I had to keep my coat on while working, and even then my hands got cold just from typing. 3. Drinks are not included, so I ended up buying 2–3 warm drinks per day, which cost me an extra €15 daily. At that point, it feels no different from just working at a café. Also you hear conversation everywhere. 4. If you’re on the 10-days-per-month plan, you must make a reservation every single day in order to have Wi-Fi access. This is highly inconvenient. Otherwise, you have to check in at the reception every time to get wifi. 5. If you “cancel” a reservation in the system (as mentioned in point 4), you lose that day. They later told me you need to “edit” the booking instead, as long as you haven’t reached the scheduled start time. Because of this tricky wording between cancel vs edit, it’s very easy to lose one of your 10 monthly days. Overall, it requires too much administrative time and unnecessary work, especially when you’re already busy running a start-up. Combined with the cold environment and the normal-priced drinks, the overall experience just doesn’t make sense. I would like to end, but again having issues to terminate due to lack of support for exit (while I had a good support to start.) and no response for 5 days from the sales person who replied to me within 1 hour for signing a contract to start. You know what you will get after having signed.

I completely agree with Wellington Valdemars’s review. Spaces used to be a great concept — a place where we could proudly welcome our clients. Unfortunately, the service quality has declined dramatically over the past few years. We have raised multiple issues with the staff, such as incorrect invoice dates, poor cleaning, and being charged for services we specifically declined (like the scanning service). Despite contacting the team many times, we have never received a proper explanation — we are simply told that the “financial department is separate.” I also emailed the reception team, and the office manager replied saying she wanted to “discuss my complaint.” However, we were not making a complaint — we were simply asking for improvements to the service. We have no interest in writing complaints; we are busy tenants who just want a clean, well-managed office where we can focus on our business. Yet, she repeatedly referred to it as a “complaint,” showing a rather poor attitude and no intention to improve the situation. We don’t want to argue or complain — we simply want the office to function properly, to be clean, and to provide a welcoming environment for our clients, just as it used to. Sadly, this basic expectation now feels like too much to ask, and the entire experience has become frustrating and unpleasant. Even the parking service, which used to be arranged for visitors, is no longer available. The reception staff often appear untrained and disengaged, and the quality of service continues to decline while office costs rise. After eight years here, I can honestly say that nothing has improved. Over the past two or three years, things have only become worse. Like Wellington mentioned, Spaces still looks attractive on the surface, but the actual experience is disappointing and far from what it used to be. I can no longer recommend this location to my clients.

Once a great founder-led idea, now hollowed out by the acquirer. We’ve rented two offices and multiple flex spots over the years; the decline is obvious. Catering: turned expensive and mediocre. Apart from the friendly Italian barista lady. Front desk: a revolving door of sometimes friendly but mainly low-cost, untrained staff with zero authority. Support: no direct contact, only anonymous inboxes and a draconian admin portal. It still looks like a design showroom, but the experience is hopeless. Internet? You’re forced through a central tech provider that’s overpriced. Operationally, they’re as organised as a pizzeria at 21:00 on a Friday night, chaotic, slow, and tickets go missing. In my experience, there are far better options if you value reliability over window dressing.

I recently had the pleasure of taking a tour of Spaces guided by Emma Budding, and it was an exceptional experience from start to finish. Emma's warmth and hospitality created a welcoming atmosphere, making me feel instantly comfortable. What impressed me the most was Emma's ability to create a vibrant and engaging environment. Her passion for fostering a collaborative community was infectious, and I could envision myself thriving in such a dynamic space. The amenities and flexible membership options offered by Spaces were outstanding, providing great value for professionals like myself. Although I ultimately chose a different location based on my specific requirements and budget, I highly recommend Emma Budding and Spaces to anyone in search of a professional and inspiring workspace. Emma's professionalism, knowledge, and genuine dedication to helping others create a thriving work environment make her an invaluable asset to the Spaces community. Overall, my tour experience with Emma Budding at Spaces exceeded my expectations. I am grateful for her time, expertise, and friendly approach. Thank you, Emma, for providing an outstanding tour and showcasing the remarkable offerings of Spaces! Sincerely, Dragos Avram

The interior and atmosphere does it. It makes the place what it is, and it makes it real good. Warm colors, friendly people. Kind of a Starbucks feeling. However, no 5 stars due to the high prices for everything pretty much.