Regus Berlin Charlottenburg: Premier Coworking in Berlin

Very courteous and polite reception.

Good location, clean offices. Alas, not all have windows. Which is depressing regardless of price.

My company booked one meeting room at Regus for having one day workshops. After this experience I was glad we had no customers meeting there. I arrived 15’ before the start to ensure tech & room are set up. Was not allowed to enter the floor, not even in the waiting area, because they open at 9.

No intro was provided, we had to find the toilets & how stuff works on our own.

Later I went to the reception to ask for help with the AC. No one there but 3 policemen also waiting for the receptionist (they thought I was her lol).

We ordered lunch in advance, when we booked the room. Our order was cancelled at 4pm the day before the workshops “due to capacity reasons “.

When the staff came to refill the coffee, even with her “help” we still didn’t get the AC working, so we boiled in the room for the rest of the day.

There was no hand soap at the restroom. Etc… next time we’ll look for another space to rent.

I'm a very satisfied tenant. Great location, great reception team on site, and fantastic office space. Thank you very much!

Unprofessional and misleading!

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I have had very disappointing experiences with Regus. Your incompetence and inability to provide clear and truthful information is appalling. After the contract was concluded, false statements were made, communication in the aftersales area was extremely poor and I felt ignored. The company is deceptive and it seems like customer service is not a priority for them. Keyword deposit

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I can only warn anyone not to enter into any agreement with Regus without double checking every detail. It is important to know exactly what you are signing and who you are negotiating with. These practices are far from what is considered professionalism and I really wouldn't recommend it to anyone.