Regus - Frankfurt: Modern Workspace on Hanauer Landstraße

Excellent place for working people, I recommend, but you find better one if you want to go in the citi centre for more money

A very clean, modern and tidy located Regus Center. The reception is very helpful and competent and was able to help with any problems. We'd love to come back. The Office Center reopened after renovations just a month ago.

They provide very unprofessional and poor service. I do not recommend them to anyone. Our mail was scanned weeks late, and they promised to send all correspondence by post, but they never did. The only way to get a response from them is by withholding payment—only then do they start communicating and addressing issues.

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We switched partners because they consistently failed to respond to our emails, even when we complained about mail not being forwarded on time. When calling their office, there were many instances when no one answered. We escalated the issues, but no solutions were provided.

Regus is an unprofessional company that uses common fraud practices. They issue online contracts that cannot be canceled. I ordered a virtual office for a year, but the service was not as advertised. When I wanted to cancel the next day, I was refused, citing alleged B2B transaction guidelines that remove a 14-day cancellation period. Note that my contract hadn't even started yet as I ordered my contract to only start after 20 days. Avoid this company at all costs.

Absolutely unprofessional customer management. Credits are promised and not issued, outstanding amounts are not paid for weeks, no clear contact person.

For anyone/every company that is considering Regus as a “full package solution” because they want to save themselves the work of having to take care of everything themselves. Hands off!

Regus follows her around more and for longer than if she organized everything herself. Absolutely time consuming and annoying customer service.