Bienvenido a Spaces - Frankfurt Tower One: Un centro de innovación y creatividad

Had a meeting recently with a customer at spaces. Service was ok, cleanliness too, but the signage at multiple places in the premises leaves room for improvement.. should I tell them or is that none of my buissness? 😄

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PD: Adicionalmente, después de su respuesta: pueden solucionarlo internamente. El letrero en la pared es gracioso, pero no es el único en su oficina donde la traducción deja mucho que desear.

Encantadora Frankfurt....

One of the best coworking spaces I have worked at. Aleksandra and Sam are doing an outstanding job running the place and building a community.

EL PEOR SERVICIO QUE HE RECIBIDO EN MI VIDA.

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Actualización de mi reseña original de principios de 2023:

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From 5 stars to 0 stars. Unfortunately 0 is not possible, in this case 1 star. Where should I start... all of the staff that was there back then is no longer there. The desk I rented has now been moved somewhere else for the second time in the 2-year contract period. The first time I saw it as an upgrade, from the 15th to the 21st floor and a lot more space. Now for the second time, at the beginning of June 2024, as a maximum downgrade. Back to the 15th in a NOT closed room, as it always was before. We are now sitting in the previous co-working space, which was previously considered a quiet room and is accessible to all members in the Spaces. So we were basically downgraded from dedicated desk to co worker, at the same price. Anyone can now come to our desk and theoretically take everything with them or simply work there, even though they don't pay for a dedicated desk. This is just extremely cheeky and impudent. Only because they couldn't fill the 21st floor and closed it.

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Pero, por supuesto, eso es solo la punta del iceberg...

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There have been problems with my bills for almost a year. They are wrong, higher than what I originally paid. Then I am told that according to the house rules, the contract stipulates a premium adjustment of 3.5% and that is why they are higher. This wasn't even mentioned at closing. I was told my contract is for 24 months. One of the reasons I took the longer term was to secure the price at the time. Be that as it may, in the end I didn't look closely, my mistake. It's only 3.5% per year, so not the world. But for me it's about COMMUNICATION with the customers. Why is there no information about this adjustment, but there is simply a higher amount on the invoice? And why did it have to take a year for someone to explain this to me? In general, most of the people I spoke to at the help desk only spoke broken German and felt like they had no idea what they were doing. So communication with customers, transparency and service: Couldn't be worse.

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Reseña de principios de 2023:

Never again Spaces or any other company in the IWG Group. You are on my blacklist of companies that I will never spend a cent with again.

Spaces in Tower ONE is by far the best coworking space I have ever visited. I have been working in coworking spaces for over 2 years now. I've been to coworkings all over the world, from New York and Dubai to Munich, Paris, Milan, Berlin and so on. I really have to say that Spaces Tower One is the overall

El espacio de Coworking más genial en el que he estado.

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Es nuevo, está en un edificio de gran altura, tiene una mega terraza, el mobiliario es de muy alta calidad y está de moda. La ubicación y la infraestructura en el lugar no podrían ser mejores. Distrito ferial, justo al lado de un centro comercial, varias opciones para comer, metro, aeropuerto a 15 minutos. Y lo más destacado: ¡Hay un hotel en el mismo edificio de gran altura y en el piso más alto, la azotea, está el NFT Skybar, el bar más alto de Alemania y uno de los bares más altos y exclusivos de Europa!

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Por supuesto, no todo es perfecto aquí tampoco: la apertura se retrasó unos meses, no había tantos muebles al principio y estaba sin terminar. Ahora está terminado y, como se puede ver en las fotos, se ve genial 😍

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The WiFi is fast, but could be faster, unfortunately only routers with WiFi 5 (ac) were installed and no modern WiFi 6 or even WiFi 6E routers. But that's complaining at a high level, and you always have at least 200 Mbit/s on your device everywhere.

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El ambiente es familiar, hay eventos interesantes y el equipo local, Aleks y Sam, son súper serviciales y siempre hacen lo mejor que pueden.

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I'm looking forward to spending more time at Spaces Tower ONE and growing my company there😁

This office space is all you can wish for. Stunning view with skyline feeling in the heart of Frankfurt, beautifully decorated and bright open workspace where you can get quiet work done AND connect with highly ambitious community peers. The place is fantastically managed by two true community builders Aleks and Sam who ALWAYS go the extra mile not only for community members but also their guests. I have visited other Spaces locations in multiple cities in Germany but the experience in this one is truly spectacular. Highly recommended!