Regus Oberhausen Oberhausen Centro: Prime Workspace in Oberhausen

What was good: Plenty of parking spaces, nicely furnished offices.

What wasn't nice, but still acceptable: During the initial viewing, they talked about a desk, but in the end, I was given another space in a different office. This workstation was supposed to be equipped with a partition wall - that never happened!

What's actually unacceptable: No air conditioning, much too hot to work in in good weather. When signing the contract, the lady asked me if I wanted to receive mail, and I said "no." It's free, I'll check that box for you - was the reply. After a few months, this service, which I never used, became chargeable with no right to opt out, citing the terms and conditions. The account was simply debited. The account was also debited one month after the cancellation.

Recommendation: Don't take the contract lightly and don't trust blindly! Here, too, profitability takes precedence over customer service!

I enjoy coming to this office. It's always clean and tidy. I especially appreciate the friendly reception staff. They're thoughtful and always available to help me. As a customer, I feel very comfortable here. Thank you very much!

The office space is light and modern. Actually everything what one needs. Very friendly and helpful staff here. Coffee ist also pretty decent, but the price raised from 1 € -> 2 € for a regular cup. Therefore 4 stars instead of 5

The order and color design of the rooms are great! I am happy every time one of the colorful rooms enters. Regus has a good quality coffee machine and a biscuit for snacking, which I think is good. Windows are good and large so that the rooms can be well ventilated. What I don't really like about our location is that one of the blinds is broken and it's not being taken care of. Otherwise it's very relaxed here and the room temperature is okay too. If the blinds were still automatic, then it would definitely be 5 stars.

🌟 1 star

Disappointing and unprofessional experience in Oberhausen – not recommended

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I had a very frustrating incident today at the Regus location in Oberhausen (buildings 273/275/277). I arrived promptly at 2:45 p.m. I tried calling several times, rang all the doorbells, and visited all three buildings – no access, no information, no contact person.

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It was only two minutes before my scheduled time, at 2:58 p.m., that I received a call and was told someone would open the door shortly. However, by that point, I had already been waiting for over 15 minutes, and it was obvious that I wouldn't be able to make my important interview in time.

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This incident was very damaging to my business and left an extremely unprofessional impression. I have already requested a refund – if this isn't forthcoming, I will contact the relevant authorities and make my experience public.

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I've had good experiences with Regus before, but this incident was simply unacceptable. This shouldn't happen with a professional provider.