The Social Hub Amsterdam West – Coworking an der Jan van Galenstraat

In summary, do not recommend, poor quality, basic room to live in is below living standards let alone 3-star hotel. Here are some of the reasons which I highly recommend to book elsewhere: I booked at Amsterdam central which was then moved to a different location. When comparing rates we used the central rates and not rates which were much further out. So this affected the booking. We only realized the location change subsequently. Never the less we didn’t bring this up and just enjoyed our holiday to protect our peace. Priced at the rate , there are many better alternatives in the location we were provided. For a hotel marketed as 3-star accommodation with multiple advertised amenities. At minimum the room should be clean, functional and properly maintained. Looking for a pool to swim in? Welcome , the basic and shower did not drain and left us infuriated trying to perform basic tasks? Amsterdam hot sauna ? Welcome to the social hub, air conditioning advertised but it does not work. Open the window you say? Windows have minimal room to open. Yes okay but surely you can have privacy? The bathroom door could not close, so even basic decency and privacy which is a bare minimum was not provided. A clean place on arrival? Absolutely not! Maybe customer service, to hear your concerns and understand. Maybe even some reasoning? After all it’s accommodation provided for a service you paying for? What was perhaps most disappointing was the attitude of the staff when we raised these issues. Initially the check-in staff were friendly, but when we returned the next day to raise our concerns around these matters, we were dismissed and told that they could not help. At check-out, I was even asked, “What’s your problem now?” Any establishment understands basic decency and customer service. To deal with matters professionally and constructively. A big part for booking was access to a microwave, so we could heat our food. However we were not given access to shared kitchen. Given raising our concerns and not willingness to help with the previous issues, we were left without access to kitchen and honestly couldn’t wait to check out. That attitude of staff, combined with the condition of the room, left us feeling genuinely disappointed and completely let down. I hope this review can help you choose better options, and make better choices. I’d love to think feedback can be taken to improve businesses, however the experience leaves me inclined to believe these poor services will continue.

Excellent, amazing place to work.

Awesome hotel. It has everything you need